Up until recently, if a Hogtunes product purchased direct from us had an issue requiring service, we would send the customer a replacement and ask that the bad product be destroyed and discarded on our behalf. We did this to avoid the high duties and brokerage charges to get the goods back into Canada, and felt this was the best service we could possibly offer. It has come to our attention that some of these bad products may have made their way onto auction type sites such as EBAY. We have seen things such as "not sure if it works" or "no wire harness" in the suspect product descriptions.
Please be advised that as per Hogtunes warranty policy, the warranty is for the original purchaser only and is not transferable. Buying and selling on sites such as EBAY should be, and normally is a pleasant experience, but in some cases, if things look to good to be true, it becomes BUYER BEWARE!