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Shipping Policy

All pricing on is in US dollars, Canadian orders cannot be processed on our website in US dollars due to GST and HST.
Orders over $99.00 qualify for Free Shipping to the lower 48 states only.
Orders less than $99.00 will be charged a flat shipping rate of $10.00 (US Funds) to the lower 48 states only.
Unless otherwise requested, all orders are shipped with UPS standard shipping (3-5 business days).
Orders placed to Alaska, Hawaii or anywhere outside North America are subject to additional shipping charges.
If additional shipping charges apply, we will notify you before your order ships.
UPS expedited and express shipping services are available on request,
additional charges will apply.

PO Box addresses orders will be processed with Canada Post (UPS does not deliver to PO Boxes)
Delivery time will depend on the delivery destination.

Shipments are processed daily Monday-Friday, with the exception of Canadian statutory holidays.
Orders placed while Hogtunes office is closed will be processed on the next business day.
All Customers are notified by email once orders are processed and shipped.
A tracking number will be emailed for your reference to the email address on the PayPal account used.

If you are in Canada and/or require expedited or express shipping,
please call (Canada 705-719-6361) (USA 608-554-7631)
during regular business hours 9:00am-5:00pm (EST) for rates.

Return Policy

Returns on goods bought from are accepted within 30 days of the date the goods left our facility only.
Returned goods arriving open, installed or in otherwise non saleable condition will be subject to a 15% restocking fee.
The value of any items missing from a returned product will be deducted from the refunded amount. 
All returns on goods bought from must have an RA# issued by Hogtunes.
Items arriving without an RA#, shipped C.O.D, or arriving with customs/brokerage fees owing will be refused.
Items that qualified for free shipping on initial order will have the value of shipping deducted from the refunded amount.
In all cases the customer is responsible for the cost of returning the items in good condition to Hogtunes.
A pre paid label may be purchased from Hogtunes at the time of RA# issue.
In cases where items are being returned from outside Canada, pre paid labels being purchased will include all required customs
paper work completed.  Once the items arrive and are inspected a refund will be issued.  Please note: for refunds issued to
a credit card it may take additional time to show on your statement due to your banks refund policy.
Returns on goods purchased from anywhere other than must be handled by your place of purchase.
Your place of purchase can contact us, and assuming they are an authorized dealer, have a procedure to try and help.
Under no circumstances will Hogtunes refund goods direct to a consumer that were purchased from a dealer.
Hogtunes and any of its related companies assume zero responsibility on goods purchased from a non authorized retailer.